Question 1

Do you have availability?

Accepted Answer

Please send an enquiry and you will receive a response advising whether there is current availability for assessment or therapy.If there are no suitable appointments available, you can choose to join the Sea SaLT mailing list to be notified when therapy spaces become available.

Question 2

Do you go to school/daycare?

Accepted Answer

I do not currently offer school or daycare therapy sessions.I can carry out an observation at school if deemed necessary and I liaise with your child's school staff regularly.I can arrange to attend case meetings at school with advanced notice.

Question 3

Where are you located?

Accepted Answer

Sea SaLT Speech and Language Therapy is located within Blossoming Bump at 275 Pinjarra Road, Mandurah, Western Australia.

Question 4

Cancellation Timeframes & Fees

Accepted Answer

Cancellation Timeframes & FeesMore Than 48 Hours’ NoticeIf a session is cancelled more than 48 hours prior to the appointment time, no fee will apply.Families who cancel due to illness may still attend the session if the client is well andsymptom-free on the day of the appointment and the session is still available.Between 24–48 Hours’ NoticeIf a session is cancelled between 24 and 48 hours prior to the appointment:only the direct therapy/session component will be charged,administration fees will be waived,and families will receive either:home practice activities/resources, ORa parent/adult coaching/information session via telehealth where appropriate.Less Than 24 Hours’ Notice or Same-Day CancellationIf less than 24 hours’ notice is provided, including same-day cancellation:the full session fee and administration time will be charged,the allocated time will be used to provide home practice materials or a telehealthadult/parent coaching session.This also applies where:a client attends visibly unwell,symptoms become apparent during the session,or the session must be discontinued early due to illness concerns.In these circumstances, the remaining appointment time will instead be allocated toadditional infection control and cleaning procedures.

Question 5

Illness & Infection Control Policy

Accepted Answer

We are committed to providing a safe, sustainable, and family-friendly therapy service for all clients, families, and the clinician.This policy aims to reduce the spread of illness within the practice while also recognising that families may sometimes become unwell unexpectedly close to their scheduled appointment time.

FREQUENTLY ASKED QUESTIONS FAQs

Do you have availability?

Do you go to school/daycare?

Where are you located?

Cancellation Timeframes & Fees

Illness & Infection Control Policy

FREQUENTLY ASKED QUESTIONS
FAQs